We have compiled answers to the most common questions here to offer you a simple and enjoyable experience.
General
Gift card
Orders are shipped within 3 to 5 business days anywhere in Canada.Delivery is free and a tracking number is provided as soon as the item is shipped.
Yes. All our oils are 100% pure, without additives or dilution.Each batch is tested and verified.The QR code on the packaging provides access to the COA (Certificate of Analysis) and the SDS (Safety Data Sheet).
The set includes 6 essential oils of 10 ml each:Lavender, Peppermint, Eucalyptus, Sweet Orange, Lemongrass and Tea Tree.
They can be used in a diffuser, a bath, a massage (with dilution), or in your wellness rituals.The QR code provides detailed advice and usage suggestions.
Exchanges are possible within 14 days of receipt if the box is intact, unopened and in its original packaging.
Refunds are accepted in the following cases:• defective product,• damage during transport,• Order error on our part.The refund is processed within 3 to 5 business days after receipt of the return.
Yes, except in the case of an error on our part or a defective product.
No. The amount displayed during checkout is the final amount you pay.
Yes. The packaging is bilingual FR/EN, oil-resistant and sealed under film, ideal for gifting.
